1. What is Nawras Internet T-Modem? What does it do?

2. Does Nawras have SE-PCMCI EDGE Modem Cards?

3. How does Nawras Internet T-Modem & SE-PCMCI EDGE Card work?

4. What are the advantages of using the Nawras Internet T-Modem & SE-PCMCI EDGE Card?

5. What is the Warranty Period for Nawras Internet products?

6. What number do I call for support on this service?

7. Where can I buy Nawras Internet products & which cities is this service available in?

8. Is this service available on Nawras Postpaid and Prepaid SIM-cards?

9. What are the charges?

10. Will Nawras Internet T-Modem & SE-PCMCI EDGE Card work when I am Roaming anywhere in Muscat?

11. Will Nawras Internet T-Modem & SE-PCMCI EDGE Card work when I am roaming internationally?

12. What do I do if my Nawras Internet T-Modem or SE-PCMCI EDGE Card is lost or stolen?

13. What are the Operating Systems on which Nawras Internet T- Modems & SE-PCMCI EDGE cards work?

14. Can I install Nawras Internet T-Modem on Apple Mac & Linux Systems?

15. Do I need to have special training to use Nawras Internet T- Modem or SE-PCMCI EDGE Card?

16. What is the support provided by Nawras for installation and technical queries?

17. I am already using Nawras SIM (Ajel) on my handset. Do I need to buy another SIM-card?

1. What is Nawras Internet T-Modem? What does it do?
   Nawras Internet T-Modem is an external USB (Universal Serial Bus) modem used for surfing the Internet by using Nawras GPRS / EDGE Network & a SIM-card. It provides the user with anytime, anywhere connectivity through Internet wirelessly.
   

2. Does Nawras have SE-PCMCI EDGE Modem Cards?
   Yes, we do have PCMCIA (Personal Computer Memory Card International Association) cards which can be inserted along with a SIM-card in your laptop (in PCMCIA Slot). It works on GPRS / EDGE and gives you anytime, anywhere connectivity through Internet wirelessly.
   

3. How does Nawras Internet T-Modem & SE-PCMCI EDGE Card work?
   Nawras Internet T-Modem & SE-PCMCI EDGE card work on the Nawras GPRS / EDGE network. You can get connected to Internet and do all that you want to do through Internet wirelessly.
   

4. What are the advantages of using the Nawras Internet T- Modem & SE-PCMCI EDGE Card?
   The advantages of using Nawras Internet T-Modem & PCMCI Card are:
   • Extensive International Roaming GPRS coverage
   • Technical Call Centre Support
   • Attractive Pricing
   • 1 Year Warranty
   

5. What is the Warranty Period for Nawras Internet products?
   The warranty period is 12 Months from the date of purchase for Nawras Internet T-Modem & SE-PCMCI EDGE Card upon Proof of Invoice.
   

6. What number do I call for support on this service?
   You can reach us by
   Tel: 1500
   Fax: +968 9501 1555
   Email: customerservice@nawras.om
   Customer Service Working Hours - Saturday to Friday (Round the clock)
   Write to us at:
   Nawras,
   P.O. Box 874,
   Postal Code 111,
   Central Post Office,
   Sultanate of Oman.
   

7. Where can I buy Nawras Internet products & which cities is this service available in?
   You can buy Nawras Internet products from any of the 18 Nawras Stores. Click here for a Nawras Store nearest you. It can be used in all cities in Oman where Nawras has GPRS / EDGE coverage.
   

8. Is this service available on Nawras Postpaid and Prepaid SIM-cards?
   At present this service is available for Nawras Ajel postpaid users, however Nawras will be very soon introducing this service for Nawras Mousbak prepaid customers.
   

9. What are the charges?
   For more information on Nawras Internet tariffs, please click here.
   Note: Nawras Internet can also be used abroad wherever Nawras provides Data Roaming service. In this case Data Roaming tariffs apply.
   

10. Will Nawras Internet T-Modem & SE-PCMCI EDGE Card work when I am Roaming anywhere in Muscat?
    Nawras Internet T-Modem & SE-PCMCI EDGE card will work anywhere in Muscat where you have Nawras GPRS / EDGE coverage, provided you are logged on to Nawras Network.
    

11. Will Nawras Internet T-Modem & SE-PCMCI EDGE Card work when I am roaming internationally?
    Nawras Internet T-Modem & SE-PCMCI EDGE Card will work internationally in all countries where we have a roaming tie up. Click here for more information on Nawras International Roaming service.
    

12. What do I do if my Nawras Internet T-Modem or SE-PCMCI EDGE Card is lost or stolen?
    We would request you to call Nawras Customer Service on the number given below to have your account de-activated immediately. Subsequently you can buy a new Nawras Internet T-Modem or SE-PCMCI EDGE Card from a Nawras Store or our authorised dealers.
    Tel: 1500
    Fax: +968 9501 1555
    Email: customerservice@nawras.om
    Customer Service Working Hours - Saturday to Friday (24/7-round the clock)
    

13. What are the Operating Systems on which Nawras Internet T-Modems & SE-PCMCI EDGE cards work?
    Nawras Internet T-Modems & SE-PCMCI EDGE Cards work on Windows 98SE / 2000 / XP/ XPTablet / XP Pro / Mac OSX.
    

14. Can I install Nawras Internet T-Modem on Apple Mac & Linux Systems?
    Yes, all the related manuals and drivers are available on CD.
    

15. Do I need to have special training to use Nawras Internet T-Modem or SE-PCMCI EDGE Card?
    No special training is required. Both Nawras Internet T-Modem & SE-PCMCI EDGE card are very user friendly and come with Quick Start Guides for Setup.
    

16. What is the support provided by Nawras for installation and technical queries?
    Nawras Internet T-Modem & SE-PCMCI EDGE Card is supplied with Quick Start Guide and a User Manual. Using these easy to refer guides, you will be easily able to install the modems. If you come across any difficulty, you can reach our Customer Service by dialling 1500. They will assist you in configuring the Nawras Internet T-Modem or SE-PCMCI EDGE Card.
    

17. I am already using Nawras SIM (Ajel) on my handset. Do I need to buy another SIM-card?
    No, you don't need to buy a separate SIM-card. However if you have twin SIMs, please switch off your handset while connecting the Nawras Internet T-Modem.

Top