With Nawras Ajel, extras are standard. Basic features of Nawras Ajel include:

• Free Information Channel 1500
  Nawras, the Middle East Mobile Operator of the Year, has launched a pleasingly different new service to help customers easily find a wealth of information under the five categories of products and services, Nawras Rewards, International Roaming, valued added services (VAS) and general enquiries. Another Nawras first, available in both Arabic and English, this new service is easily accessible by simply sending a free SMS with the keyword Nawras to 1500.
  
  All members of the fastest growing family in Oman can quickly locate any details they would like by selecting the category they are interested in, and sending the keyword to 1500, as listed in the response message they receive. Options are shown clearly, guiding customers effortlessly to the answers they seek.
   

• Transfer credit from Nawras Ajel to Nawras Mousbak
  Now you can easily transfer credit via SMS to Nawras Mousbak prepaid customers - which is great especially if you have friends or family on Mousbak. The activation of this service is free. Every SMS will be charged at a normal SMS price of 10 Bz. Click here for more information on this service.

• Priority Access to Customer Service
  As our premium postpaid customer, your time is valuable. Hence, we offer you free priority customer service through a dedicated number where our specially trained Customer Champions will provide you 24-hour service support.
   

• Highly competitive and transparent tariffs
  You can start talking for as low as 19 Bz per minute to over 500,000 other Nawras customers, compared to other operators who ask you to commit up to RO 40 per month to even get close to the Nawras prices! Benefit from the excellent value international prices which are lower than fixed phone rates.
   

• International roaming across the globe
  Nawras Ajel’s International Roaming service covers more than 95% of Omani travel destinations and the number of countries is continuously growing. By the end of February 2008, Nawras offered its customers 307 roaming partners in 149 countries.
   

• Get Nawras International Roaming prices through SMS
  Send an SMS with a dedicated keyword to 90500, in English or Arabic to get more information on roaming partners and charges. Click here for more information.
   

• VoiceSMS (Voice Messaging)
  VoiceSMS is a new and funny way to keep in touch with all your friends. You can stay close to your friends with Oman’s first VoiceSMS service from Nawras. Record your voice message for as long as 30 seconds, for only 25 Bz, and in any language! Click here for more information.
   

• SMS Parking Services
  Nawras SMS Parking Services enables you to pay for your parking from your mobile phone, turning your mobile phone into a Parking Meter! Click here for more information.
   

• Competitive International Roaming tariffs
  Nawras offers the best international roaming prices. We add only a 15% administration fee on top of the rates charged by the visited mobile network. This pricing structure allows Nawras customers to benefit from excellent value and a transparent and easy-to-understand price plan. Click here for more information on Ajel International Roaming.
   

• Data Roaming in the GCC region
  Nawras offers Data Roaming (also called GPRS Roaming) in all the GCC countries.
  Now connect wirelessly to the Internet, WAP and your emails through your mobile phone when you are travelling. With no setup or fixed monthly fees, you pay only for the data transferred. Click here for more information on Nawras Data Roaming service.
   

• Free Number Notification service
  Nawras makes it easy for Ajel customers to change their mobile number. We will inform all your phonebook contacts of your new Nawras mobile number by sending them an SMS on your behalf. Just visit one of our Nawras Stores and we will take care of the rest.
   

• Monthly Itemised Billing
  Stay in control of your mobile expenditure. Get an itemised bill free of charge every month or access MyNawras to look up details relating to your account, bill information and call history.
   

• SMS Bill Service
  Keep a tab on your mobile spending with the Nawras SMS Bill Service. Simply SMS the word ‘bill’ to 90506. You will immediately receive an SMS reply detailing the specific amount of your last bill, along with the amount of your current usage since the last bill.
   

• Bill Payments
  Nawras offers you over 300 bill payment channels ranging from BankMuscat and Oman Arab Bank branches to ATM payment and Internet banking.
   

• Rannati Personalized Greeting Tones
  Replace your standard network default ringtone with a more personalized English or Arabic tone with the Rannati greeting tune service from Nawras. Click here for more information.
   

• Earn Nawras Rewards
  Nawras Ajel customers benefit from Nawras Rewards, by receiving free privileges and discounts at 40 partners ranging from restaurants, bookshops, coffee shops and gyms. You can use your Nawras Rewards at over 120 outlets across Oman.
   

• Free SIM-Card Replacement
  Your SIM-card will be replaced free of charge in case of a manufacturing defect. In case of a lost or damaged SIM-Card, customers will be charged RO 2 for the replacement. Visit any of our Nawras Stores for an instant replacement.
   

• Number listing in Public Directory service
   

• Privilege Numbers (Diamond / Gold / Special / Personal) reflecting your special status.

Services included free of charge:

• Call handling: Call Forward, Caller Identification, Call Wait / Call Hold and Emergency Calls. Click here for a Customer Support Guide.
   

• Missed Call SMS Notice: Keep track of who has tried to call you when you were not reachable. This service is available even when you are roaming abroad. Click here for a Customer Support Guide.
   

• Messaging services: SMS, Picture Messaging and Voice Mail. Click on each service for a Customer Support Guide.
   

• Mobile Data Access to browse the Internet including WAP:
  Use your mobile handset not only to send & receive calls but also to browse the Internet or send & receive emails and data at very affordable prices. Click here for a Customer Support Guide.
   

• Nawras Zone: Access the mobile content portal exclusively for Nawras customers. Click here for a Customer Support Guide.
   

• MyNawras: Get personalised online access to your Nawras account through the MyNawras self-service facility. Click here for a Customer Support Guide.

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